The duty of care that employers owe to their employees – especially in less secure environments – is a foundational principle that underpins workplace safety and well-being. Within this context, employers bear a profound responsibility to uphold four essential duties: information, prevention, intervention, and monitoring.
Information serves as the bedrock, requiring employers to gather and provide comprehensive knowledge regarding potential hazards, security threats, safety protocols, and available resources. Transparent communication empowers employees to make informed decisions and actively participate in their own protection.
Prevention emerges as a proactive imperative, necessitating the implementation of robust measures to mitigate risks and create a secure working environment. From regular safety & security training to the provision of necessary equipment, prevention efforts aim to preempt harm before it occurs.
Intervention embodies the swift and compassionate response to emergent threats or incidents. Employers must be prepared to address crises decisively, prioritizing the safety and well-being of their employees through effective case and crisis management protocols and support systems.
Monitoring stands as a continuous commitment, for re-evaluating existing concepts, but also requiring employers to remain vigilant and responsive to evolving risks. Regular assessments, audits, and feedback mechanisms enable proactive adjustments to safety & security protocols, ensuring ongoing protection.
At its core, the main concept to consider in the duty of care of employers towards employees in less secure environments is the unwavering commitment to prioritise safety above all else. By adhering to these four duties and fostering a culture of safety and support, employers can fulfill their obligation to protect the welfare of their workforce, promoting trust, resilience, and organisational well-being.
